FAQs

Answers before you book.

Simple answers to the questions people usually ask first.

Do you help people who are not technical?

Yes. TrussTECH is designed for people who want patient, plain-language help before the technology words make sense.

Can you support both families and small businesses?

Yes. We start with the specific problem, then shape the right coaching, troubleshooting, setup, or recurring support plan.

Do you offer remote support?

Yes. Many software, email, account, and workflow issues can be handled through a guided remote session.

Can you help with cybersecurity?

Yes. We focus on practical awareness, password safety, multi-factor authentication, phishing prevention, backups, and safer device habits.